The results are in: America's best airports have been decided by a rigorous ranking created by consumer insights company J.D. Power. The 2021 Airport Satisfaction Index considers six major factors to determine how happy travellers were with the service at the biggest airports in the US. Taking into account the terminal facilities, accessibility, baggage claim service, security checks, check-in and baggage check experience as well as the food, beverage and retail offering, these airports came out on top.