The rise of budget flights over the last few decades has made travelling abroad accessible to millions. But which companies are offering the best service? The 2017 Skytrax World Airline Awards have been announced, revealing the top 20 low-cost airlines. Results are determined by the world’s largest annual passenger satisfaction survey, which requires customers to rate 49 aspects of their travel experience, including check-in, the cabin service and on board products. Here’s the countdown…

In 2014, Indian-airline SpiceJet was about to fold – and was even forced to cancel 2,000 flights because it couldn’t afford to pay for oil. Its fortunes changed when chairman Ajay Singh took over and it’s now the third-largest carrier in the country. SpiceJet now operates more than 300 flights to 55 destinations throughout India, China, Thailand, Saudi Arabia, United Arab Emirates, Afghanistan, Nepal and Sri Lanka.

A low-cost subsidiary of Air Canada, Air Canada rouge began operating in 2013 with just four aircraft. The company now has 49 planes and flies to more than 90 popular holiday destinations throughout Canada, Europe, the Caribbean, South America and USA. The airline is currently in the process of adding high-speed wi-fi to their entire fleet. All Airbus 319s will be equipped by Spring, followed by their Airbus 321s and Boeing 767s later in 2018.

Japanese airline Peach operates 14 domestic routes and flies to 15 international destinations across Hong Kong, China, Thailand, Taiwan and South Korea. Passengers can chose between three fares: Simple, Value and Prime, with the more expensive options offering allocated seats, additional legroom and bigger luggage allowances.

Tigerair Singapore merged with Scoot in July 2017 and now operates under that name, but before all this it was voted the 17th best low-cost airline in the world. The economy service continues to operate flights throughout southeast Asia, Bangladesh, China and India. (This entry does not refer to Tigerair Australia, which is a different operation entirely.)

Spain’s second-largest carrier, Vueling flies to over 160 destinations throughout Europe, Africa and Asia. The company, based in Barcelona, offers three fares: Basic, Optima (allocated seating and check-in luggage) and Excellence (front row, allocated seating, priority boarding, larger luggage allowance). The airline flew 2 million passengers in the UK during the summer 2017, an 8% increase from the summer season of 2016.

Dublin-based Ryanair is Europe's largest airline, in terms of passenger numbers. The company serves 34 countries throughout the continent as well as Morocco and Israel. The budget-airline made the list despite cancelling thousands of flights this summer after a ‘mess-up’ in how it scheduled time off for pilots. Customer satisfaction improved from 2014 when Ryanair allowed customers two free carry-on bags. But, from January 2018, passengers will be charged up to £6 for the privilege. 

Low-cost carrier Eurowings flies to more than 150 destinations throughout Europe as well as Thailand and South Africa. The company offers passengers three fare options for both short and long-haul flights: Basic (flight-only), Smart (preferred seating, food and luggage included) and Best (premium seating and legroom, à la-carte catering and in-flight entertainment). Its parent company, Lufthansa, recently bought over 81 of Air Berlin’s plane, increasing the Eurowings fleet to 210 aircraft.

Jetstar Asia, an off-shoot of Jetstar Airways, flew into the skies in 2004. A latecomer to the budget aviation market the business differentiated itself from other airlines by travelling within a five-hour radius of Singapore, while its competitors didn’t go beyond four-hours. Jetstar Asia travels to around 100 destinations across India, China, Malaysia, Thailand, Singapore, Cambodia, New Zealand and Australia.

Owned by Singapore Airlines, Scoot was launched in 2012. The company offers a no-frills, low-cost service alongside business class ‘ScootBiz’, which offers extra leg-room and larger, leather seats. Scoot operates services in Singapore, Honolulu, China, Malaysia and the Gold Coast of Australia.

Launched in 1996, WestJet was originally a small regional airline but has grown to become the second-largest carrier in Canada. The cost-conscious company now flies to more than 100 destinations throughout Canada, Central America, Mexico, Europe and the Caribbean – and plans to expand into Asia and South America in the next few years.

New Dehli-based IndiGo is the largest airline in India in terms of passengers carried – a total of 41 million people last year. One of the fastest-growing aviation companies in Asia, it’s about to add another 400 Airbus jets to its current fleet of 100. IndiGo flies to 46 destinations, most of which are domestic but also include terminals in Nepal, Oman, Qatar, Singapore and Thailand, along with Dubai and Sharjah in the United Arab Emirates.

The world’s largest low-cost carrier, Southwest Airlines has more than 700 Boeing 737 jets and operates more than 4,000 flights a day in peak season. The Dallas-based airline flies to around 100 destinations across the US, South America and the Caribbean.

Azul Linhas Aéreas Brasileiras is the latest success of co-founder David Neelemen, who also helped build JetBlue and WestJet. Founded in 2008, the São Paulo-based budget airline’s success is largely down to the fact it began by targeting under-served cities throughout Brazil. Its fleet of 125 jets now fly to more than 100 destinations throughout Argentina, Bolivia, French Guiana, Portugal, the USA, and Uruguay.

Long-haul and low-cost carrier AirAsiaX has flown over 19 million passengers since it launched its maiden flight 10 years ago. It currently serves 23 destinations across Asia, Australia, New Zealand, the Middle East and Africa. Earlier this year, founder Tony Fernandes ended speculation that the airline would return to Europe and start flying to the US, confirming the company will remain focused on Asia only.

Jetstar Airways is based in Melbourne and promotes itself as "Australia's No. 1 Low Fares Airline". Founded in 2004, the company flies to destinations throughout Australia and New Zealand and also has routes to China, Japan, Vietnam, US, Thailand, Malaysia, Fiji, Indonesia and the Cook Islands. Jetstar Airways is wholly owned by Quantas Airways, which offers a more premium service.

Virgin America prides itself on offering a top-notch service at an affordable price. Even passengers in the main cabin can expect mood-lighting, snacks, power outlets, wi-fi, leather seats and video touch screens in every seatback. Those flying in Select and First Class have more legroom and premium meals. Virgin America flies to 21 destinations across the US, plus three in Mexico.

No-frills British airline EasyJet burst onto the scene in 1995, launched by self-titled 'serial entrepreneur', Stelios Haji-Ioannou. It’s now the second-largest airline in Europe by number of passengers, behind Ryanair, carrying around 73 million people annually. EasyJet flies to more than 100 destinations throughout Europe and also serves Marrakesh in Morocco.

"You above all" is the reassuring slogan of JetBlue Airways, credited with raising the standards of low-cost carriers in the US thanks to its friendly-service, satellite TV and free snacks. With headquarters in New York, the carrier has routes to 102 destinations across North, Central and South America. The company recently announced plans to remove its schedules from 11 online travel sites to encourage direct bookings, thereby cutting the commission they pay to third-parties.

Also voted best long-haul low-cost airline and best low-cost airline in Europe, Norwegian Air comes in second on this list. The company flies to more than a hundred destinations throughout Europe, Asia, Africa, the Middle East and the USA – making headlines earlier this year when it offered one-way flights between Dublin and New York for just £69. Its planes are instantly recognisable as they each have a red nose and portraits of famous Scandinavians on their tail fins.

Impressively, AirAsia is the world's best low-cost airline for the 9th year running. Based in Kuala Lumpur, Malaysia, the airline operates an extensive network covering more than 120 destinations in 26 countries across Asia, Australia and New Zealand, the Middle East and the USA. Just 15 years ago, the airline was a failing state-owned business but was rapidly turned around by CEO Tony Fernandes. Keep up to date with the latest travel news and inspiration on our Facebook page, and don't forget to follow us on Twitter and Instagram.